Payment and delivery options

Payment Methods

We provide our customers with a variety of secure payment options to ensure a smooth and convenient shopping experience:

Apple Pay
Mada Debit Cards
Credit Cards (Visa / MasterCard)
Bank Transfer
Tamara (Installment Payment)

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Shipping Policy

We strive to process and ship your orders as quickly as possible according to the following timelines:

Delivery Time

Tac Care Representative Delivery:
Within 48 hours (business days) after order confirmation, provided that all products are available in stock.

Shipping to Address via Courier Companies:
Within 2 to 5 business days, depending on product availability and customer location.

Please note that delivery times may vary during peak seasons or high-demand periods.

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Order Collection & Delivery Options

We offer several convenient options for receiving your orders:

Tac Care Representative

Orders can be delivered to our branches in:

Riyadh
Jeddah
Dammam
Qassim
Khamis Mushait

Within 48 hours of order confirmation, provided that all products are available in stock.

Shipping to Address

Orders will be delivered directly to your doorstep through our approved shipping partners.

Warehouse Pickup

Customers may collect their orders directly from the warehouse after receiving confirmation from our customer service team.

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Working Hours

From 8:00 AM to 12:00 PM
From 1:00 PM to 4:00 PM

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Important Notes

In case of choosing Bank Transfer, please attach the transfer receipt during checkout or send it to our customer service number:
0551771062
Order processing will begin once payment has been confirmed.
A shipment tracking number will be provided once the order has been shipped.
If Warehouse Pickup is selected, our customer service team will contact you once the order is ready for collection.